We understand convenience is a key factor to our valued residents. Below are the different resident services we offer.

Pay Rent. Online, live person by phone, automated voice phone, text, email, and cash.
Resident Services. On demand concierge, give feedback, resident relations, and utilities links.
Resident Connect. View statements, submit service requests, and community calendar.

Move-In Information

The Pointe at Pickett Farms would like to take this opportunity to welcome you to our community and thank you for choosing us as your new home. This is just a reminder of some items that may be helpful when moving:


5424 Greenplain Road,
Norfolk, VA 23502


We know how much work goes into planning a move, so we are happy to alleviate some of that stress for you. The Pointe at Pickett Farms has partnered with Updater, a completely free, easy-to-use tool to streamline all of your moving-related tasks, such as:

• Updating accounts and records with your new address
• Forwarding mail with the USPS
• Setting up your utilities and digital services
• Securing your renters insurance policy
• Purchasing moving supplies
• And more…

Keep an eye out for an email invitation once your application is approved to get started!

Updater Partner - We make moving easier.


All residents of Point at Pickett Farms are encouraged to get $100,000 coverage in liability insurance. Additional personal coverage can be purchased, but is not required. For an instant quote today please visit epremiuminsurance.com or call 1-800-319-1390.

Helpful Phone Numbers

Cable & Phone Provider:
Cox Communication

Dominion Virginia Power


Leasing Office:

Leasing Info:

In case of a life threatening emergency please dial 911


Hampton Roads Transit bus route 15 serves the Shadywood East neighborhood. Buses run every 30 minutes during high volume hours and then hourly until about 1 a.m. Residents can also find a ride with Uber or call one of several taxi companies in the area, but most households in the community own at least one car.

Directions to Property: From I-264 E take exit 13B N Military Hwy. Continue on N. Military Hwy, turn slight right towards E. Virginia Beach Blvd. Make a left turn on E. Virginia Beach Blvd. Make a right turn onto Raby Rd. Make a left turn on Pickett Road and follow Pickett Road approximately .25 mi and turn slight right into The Point of Pickett Farms.

Nearby Airports:
• Norfolk International Airport
• Newport News/Williamsburg International Airport

School Information

Lake Taylor Middle School: Grades: 5 – 8 PUBLIC
Lake Taylor High School: Grades: 9 – 12 PUBLIC
Ingleside Elementary School: Grades: K – 5 PUBLIC
Town & Country Day School: Grades: K – 5 PRIVATE
Coleman Place Elementary School: Grades: K – 5 PUBLIC
Poplar Halls Elementary School: Grades: K – 5 PUBLIC
Azalea Garden Christian School: Grades: K – 12 PRIVATE

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